Remote Operations Events Lead

Summary

Join a dynamic team as an Operations Project Manager at Lime, developing and executing scalable strategies to leverage existing events in local markets, improving pick-up and drop-off experiences, increasing vehicle utilization, and driving rider engagement.

Requirements

• Bachelor’s degree in Marketing, Business, Event Management, or a related field
• 5+ years of experience working for a B2C/DTC organization in event management, field marketing, or related roles
• Strong operational and logistics management skills, with experience coordinating complex events and managing multiple stakeholders
• Proven ability to develop and execute global event strategies at scale that drive customer engagement and business results
• Strong interpersonal and communication skills, capable of influencing and collaborating with cross-functional teams and external partners
• Ability to manage multiple projects simultaneously, with strong organizational skills and attention to detail
• A data-driven mindset with experience using metrics to measure success and inform decision-making

Responsibilities

• Develop and implement a repeatable and scalable event strategy tailored to local market needs
• Partner with local operations teams to identify event and venue opportunities, ensure vehicle supply matches demand, and facilitate smooth execution of drop-off and pick-up logistics for events
• Work with the Growth and Marketing teams to leverage communication, promotion, and pricing levers to maximize vehicle utilization, acquire new riders and increase post-event retention
• Develop and standardize playbooks to ensure vehicle availability and optimize the logistics of vehicle placement for events of all types and sizes
• Define KPIs to measure the success of events in terms of vehicle utilization, rider lifetime value, and operational efficiency
• Regularly report on event performance, providing insights to guide future strategy
• Create playbooks for local operators, outlining best practices and a framework for executing successful events

Benefits

• Competitive salaries
• Performance-based annual bonus
• Pre-IPO equity
• Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps
• Flexible vacation policies with ample paid holidays tailored to country of residence
• Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood
• Support for retirement and financial goals with unlimited access to financial advisors
• Unlimited, complimentary use of our vehicles in hundreds of cities around the world
• Professional growth opportunities through quarterly learning days and top-tier tools
• Opportunities to connect across teams and locations to network, socialize and volunteer