Remote Optimisation Manager

Summary

Join us in this exciting opportunity to lead the development and implementation of a standardized operating model across our network of teaching centres, driving efficiency and service levels. As the ISC Optimisation Manager, you will play a critical role in ensuring the efficient mobilization of new centres, their alignment to the target operating model, and their ongoing operational excellence.

Requirements

• Experience with Agile methodologies
• Education Sector Experience
• Change Leadership: Expertise in managing change initiatives, with a record of building commitment among teams and stakeholders
• Strong Project Management Skills: Proven track record in managing and delivering complex projects in an international corporate environment
• Operational Expertise: Demonstrated experience in defining and shaping operational models, ensuring alignment with business objectives
• Proficiency in Methodologies: Familiarity with Prince2 or similar project management methodologies
• Technology Skills: Experienced in using MS Office (Excel, PowerPoint), SharePoint/Microsoft Teams, or similar knowledge management systems

Responsibilities

• Drive the development and implementation of a standardised operating model across the UKI portfolio
• Collaborate closely with the Business Transformation team to ensure that new centre mobilisation projects are delivered on time, within scope, and budget
• Build and manage effective working relationships with internal and external stakeholders to facilitate the effective delivery of initiatives
• Identify and implement opportunities for continuous improvement, ensuring the operating model evolves with best practices and technology advancements
• Develop and manage data analytics frameworks to track operational efficiency, service levels, and centre performance
• Allocate and coordinate internal and third-party resources to ensure the successful delivery of initiatives and projects
• Develop and manage detailed and integrated project plans that coordinate activities across existing centres and those being mobilised
• Manage and control changes to scope, schedule, and costs to maintain project alignment
• Ensure compliance with internal policies and external regulations and that quality standards are consistently met across all centres
• Measure the performance of initiatives using appropriate systems, tools, and techniques, and escalate issues as needed