Remote Oracle Field Service

Summary

Join our team as an experienced Oracle Field Service Lead to design, architect, and implement Oracle Field Service solutions to optimize field operations, improve customer experiences, and increase operational efficiency.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• 5+ years of experience in implementing Oracle Field Service or related solutions
• Proven experience as a Solution Architect, with expertise in Oracle Field Service Cloud (OFSC)
• Strong understanding of field service processes, resource management, and customer service operations
• Proficiency in solution design, configuration, and customization within Oracle Field Service Cloud
• Excellent problem-solving, communication, and project management skills

Responsibilities

• Design and architect Oracle Field Service solutions to meet business requirements and drive efficiency in field operations
• Lead the end-to-end implementation process, including requirement gathering, configuration, customization, testing, and deployment
• Collaborate with stakeholders to define solution requirements and identify process improvements
• Develop technical and functional documentation for solution architecture, workflows, and processes
• Provide expertise in Oracle Field Service products and stay up to date with the latest features, best practices, and emerging trends
• Troubleshoot issues, provide ongoing support, and conduct user training sessions for Oracle Field Service solutions
• Ensure solutions adhere to data security, compliance, and quality standards

Preferred Qualifications

• Certification in Oracle Field Service Cloud
• Experience with other Oracle Cloud products or field service management software
• Background in industries with field service operations (e.g., telecommunications, utilities, logistics)
• Ability to travel 25-45% of the time