Remote Portfolio Recovery Associate

Summary

Join FinFit as a Portfolio Recovery Associate and help customers resolve their accounts by establishing repayment options considering their financial situations. This role requires strong verbal and written communication skills, negotiation skills, problem-solving skills, empathy, and adaptability to change.

Requirements

• At least one year of previous Collections Experience
• Strong verbal and written communication skills
• Strong Negotiation Skills
• Problem solving skills
• Ability to display empathy
• Understanding compliance regulations

Responsibilities

• Contact existing customers to assist in resolving their account
• Work with customer to establish reasonable repayment terms
• Maintain detailed records of work actions

Benefits

• Comprehensive healthcare coverage
• Paid time off
• Paid parental leave
• 401(k) with company match