Product Manager Trainee

Summary

Join our team as a Trainee - Product Manager and gain hands-on experience in product management expertise while developing a deep understanding of healthcare processes and client pain points. This role involves training, learning, client understanding, market research, service improvement, cross-functional collaboration, product development, performance measurement, and stakeholder management.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or a related field
• Strong interest in product management, healthcare services, and operations
• Excellent analytical and problem-solving skills with a keen attention to detail
• Ability to understand complex operational workflows and customer pain points
• Strong communication and collaboration skills, with the ability to work effectively across diverse teams
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and the ability to learn new tools quickly

Responsibilities

• Gain hands-on experience across key healthcare services such as medical billing, patient access, credentialing, and others
• Spend time understanding client needs and pain points by engaging directly with customers and internal teams
• Conduct ongoing research into the competitive landscape to understand industry trends, competitor services, and emerging technologies
• Work with senior product managers and operational teams to continuously improve service offerings based on client feedback, data analysis, and industry trends
• Collaborate with cross-functional teams, including operations, client engagement, marketing, and sales to align on service improvement goals and product delivery
• Participate in the development and enhancement of service offerings by contributing ideas, performing analysis, and supporting the execution of new initiatives and improvements
• Assist in defining key performance indicators (KPIs) to measure the success of service improvements
• Build relationships with internal stakeholders and collaborate on process improvements and service updates