Remote Product Writing Lead

Summary

Join Mercury as a Product Writer and contribute to creating a unique role that combines writing and strategic skills. The ideal candidate will have exceptional writing abilities, understand the brand's voice, and be able to humanize it within the product. You'll work closely with the Head of Design and Writing Manager to fulfill product-specific needs and maintain consistency in the product experience.

Requirements

• Write with precision and clarity
• Operate with autonomy
• Are amazing at collaboration
• Find joy translating complex concepts into simple, actionable words
• Kill your darlings with grace
• Have a sense of humor

Responsibilities

• Improve the consistency of product experience through maintaining and socializing content guidelines for style, mechanics, and shared language
• Create and socialize tools for designers to do 90% of work on projects that you won’t support. Provide thoughtful writing and UX feedback on work-in-progress from Product Designers
• Support major initiatives by partnering with product designers and helping improve usability
• Maintain a deep understanding of the product and its customers by conducting interviews and keeping an eye on analytics
• Partner with PMMs, brand writers, customer support writers to shape a holistic Mercury’s story and tone of voice

Benefits

• Base salary
• Equity (stock options)
• Benefits