Program Director

Summary

Join a passionate team of eCommerce solution creators as Program Director to lead project management and business analysis teams, overseeing complex projects and ensuring client satisfaction.

Requirements

• Minimum 5 years of progressive experience managing projects of increasing complexity within a project management role
• 2+ years in program / portfolio management
• 3+ years experience in eCommerce
• Demonstrated leadership, relationship-building, teamwork and collaboration skills
• Cross-functional team and people management
• Budget and financial management, including profit/loss, and earned value management
• Bachelor's degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
• Experience working at a professional services company such as a marketing agency or consulting firm
• Ability to work under pressure and meet close deadlines
• Ability to manage and prioritize multiple projects
• Ability to translate between technical and non-technical people
• Ability to identify complex problems and review related information to develop and evaluate options and implement solutions
• Strong communication skills (written, verbal, presentation)
• Coaching, mentoring, conflict resolution, and negotiation abilities

Responsibilities

• Lead and mentor a team of project managers and business analysts, fostering a culture of collaboration, innovation, and excellence
• Develop, refine and implement project management methodologies, tools and best practices
• Oversee multiple complex eCommerce replatforming projects simultaneously
• Collaborate with the Managing Director to align project delivery with business goals
• Ensure projects are delivered on time, within scope and on budget
• Manage client relationships at a strategic level
• Drive continuous improvement on project management processes
• Identify and mitigate project risks proactively
• Provide regular reports on project status, risks and opportunities to senior management
• Provide thought leadership to clients regarding the solutions we propose, the client project initiatives, prioritization we advocate for, agile task execution model, etc
• Leverage your expertise to help clients drive transformation initiatives from strategy formulation to execution
• Identify opportunities for business growth and actively contribute to business development efforts, including proposal development and client presentations
• Collaborate with cross-functional teams and leverage Anatta’s resources to deliver comprehensive solutions that address client needs and drive value
• Manage client and Anatta team expectations, day in and out, and help clear roadblocks to success
• Facilitate planning processes to create project plans and release plans aligning with strategic objectives and priorities
• Champion our continuous improvement mindset. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively
• Design, pilot, and roll out new processes, best practices, standards, and KPIs as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes
• Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement
• Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback

Benefits

• Full medical, dental, vision, and disability options + company paid life insurance
• Employer 401(k) contributions
• Start with 20 days of PTO annually
• Paid parental leave