Remote Project Manager - Customer Activation

Summary

Join Constructor as a Project Manager on the Customer Activation Product Chapter team, leveraging strong project management skills and process management expertise to optimize demo-related projects and drive process improvements.

Requirements

• Possess a solid technical background and demonstrate the ability to understand, interpret, and effectively translate complex technical concepts into actionable plans
• A minimum of four years of professional experience in project management, preferably with a focus on process management and automation
• Proven success in managing complex projects and stakeholder relationships, particularly in service-oriented environments
• Experience working in technical environments, with an understanding of development processes and client-facing roles
• Background in eCommerce, Retail, SaaS, or a related field is a plus
• Familiarity with project management tools and methodologies
• Excellent communication, interpersonal, and team collaboration skills
• Experience working across different time zones and the ability to effectively interact with clients and teams globally
• Ability to work effectively in a fast-paced, high-pressure environment
• Commitment to continuous improvement and empathetic communication

Responsibilities

• Manage and own the end-to-end organization of the proof schedule process for our prospects
• Consistently contribute feedback to improve the current proof schedule process
• Coordinate and manage demo scheduling and project activities across different time zones, ensuring effective communication and collaboration with global clients and teams
• Prioritize and align on requests for new proof schedules, identifying each prospect's unique use-cases
• Set timelines for task delivery, negotiating deliverables and deadlines with Account Executives and Sales Engineers according to the Service Level Agreement
• Create tasks/stories on project boards and ensure clear communication between Account Executives, Engineers, and Product Managers
• Take ownership of delivery, conducting regular check-ins to ensure projects are on track
• Arrange sessions with Account Executives for demo results calls, managing stakeholders to deliver optimal results
• Follow up on demo schedules' status and manage their completion
• Work on improving demo scheduling processes and identifying areas for process improvement and automation
• Coordinate with other teams to address prospect needs and support cross-functional process automation
• Analyze team performance and process efficiency metrics, and regularly report on deliverables to stakeholders

Benefits

• Fully remote team - choose where you live
• Work from home stipend! We want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees