Remote Property Management

Summary

Join our team as a Property Coordinator, where you'll be responsible for assigning work orders, managing communication with vendors and tenants, and maintaining accurate records.

Requirements

• Fluency in English (both written and spoken) is a must
• Previous experience in property management, customer service, or a related field is preferred
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively in a fast-paced environment
• Proficiency in using property management software and other digital tools
• Ability to work independently and remotely

Responsibilities

• Review and prioritize incoming work orders for maintenance and repairs
• Identify and select the appropriate vendors or contractors for each task based on the issue's nature, urgency, and location
• Create and dispatch work orders, providing detailed instructions and necessary access information
• Track the status of work orders to ensure timely and satisfactory completion
• Establish and maintain strong working relationships with vendors and contractors
• Coordinate schedules and confirm appointments with vendors for on-site work
• Communicate any special instructions or requirements to vendors
• Monitor vendor performance and quality of work, providing feedback as needed
• Serve as the primary point of contact for tenants regarding maintenance and repair issues
• Inform tenants of scheduled maintenance, expected timelines, and any disruptions
• Address tenant inquiries and concerns promptly and professionally
• Follow up with tenants after work completion to ensure satisfaction