Remote Real Estate Virtual Assistant

Summary

Join our talent pool as a virtual support specialist, providing assistance to existing and potential residents through various tasks such as handling maintenance requests, facilitating lease signings, and disseminating important announcements. This role requires strong organizational skills, attention to detail, and excellent communication skills.

Requirements

• Proficiency in virtual communication tools and platforms such as email, video conferencing, and chat applications
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively in a virtual environment
• Attention to detail and accuracy in paperwork and data management to ensure compliance and efficiency
• Familiarity with real estate regulations and leasing processes to facilitate smooth transactions and interactions with residents
• Excellent communication skills, both written and verbal, to effectively convey information and address resident inquiries
• Ability to work independently and collaboratively within a virtual team environment, demonstrating initiative and reliability

Responsibilities

• Serve as the primary liaison for existing and potential residents, addressing inquiries and providing assistance in a virtual capacity
• Offer virtual support across various tasks such as handling maintenance requests, facilitating lease signings, scheduling property viewings, conveying pricing information, and ensuring timely follow-ups on appointments and events
• Conduct follow-ups with residents regarding delinquent accounts to ensure prompt resolution
• Facilitate the completion of paperwork including leases, lease amendments, contracts, and lease renewals, maintaining accuracy and compliance
• Disseminate important announcements and notices to residents through multiple communication channels, ensuring effective outreach
• Provide administrative support to the operations manager, assisting in resident and vendor management, as well as handling internal tasks
• Oversee general office management duties including ordering office supplies, managing maintenance requests, and coordinating courier services
• Manage monthly asset management fees for all assets/entities, maintaining meticulous records and ensuring accuracy
• Prepare monthly expense reports for executives and employees, organizing receipts, and uploading data as necessary
• Coordinate with legal counsel for annual shareholder/partnership resolutions and filings, ensuring compliance with regulatory requirements
• Conduct market research to gather relevant insights and inform decision-making processes
• Maintain and update contact lists to facilitate efficient communication and relationship management
• Assist with calendar management and appointment scheduling as required, ensuring timely organization and coordination
• Prepare task lists and reminders for team members, following up as necessary to ensure completion
• Aid residents in processing rent payments, providing guidance and assistance as needed to ensure timely and accurate transactions

Preferred Qualifications

• Experience with financial management tasks such as expense reporting and fee management is desirable
• Knowledge of market research methodologies and tools to gather and analyze relevant data effectively
• Proactive approach to problem-solving and follow-up, ensuring timely resolution of issues and tasks

Benefits

Work from home