Remote Recruiter, CS & Risk Operations

Summary

Join Mercury's Recruiting Team as a Full Cycle Recruiter to support hiring for roles across Customer Support, Risk, and Operations. You'll run a full cycle recruiting pipeline, source candidates, work with managers, and improve processes.

Requirements

• Have a bachelor’s degree or something you feel is equivalent
• Have 2+ years of full-cycle recruiting experience, from sourcing to closing
• Have recruited for similar roles in the past
• Experience running full cycle recruiting on high volume or evergreen roles is a huge plus, but not required
• Be excited to learn new areas of the business, partner with different hiring managers, and be willing to take on new roles as they come up
• See yourself as an expert sourcer and enjoy seeking out passive talent
• Have an almost psychic level of empathy and intuition
• Communicate with clarity, thought, and precision
• Enjoy building diverse, inclusive, and high-performing teams
• Think about how to automate as much of your job as possible, and have a bias towards action
• Keep track of what you’re working on, even when you’re working on a hundred different things

Responsibilities

• Run a full cycle recruiting pipeline end to end across various teams and roles within the Risk and Customer Support orgs
• Source passive candidates, conduct phone screens, keep candidates updated and moving quickly throughout the process, extending offers, and offer negotiations
• Work closely with managers and interviewers to build high-performing, diverse teams
• Make a warm and genuine first impression on candidates and (no pressure) act as the living embodiment of our cultural values
• Develop a deep understanding of Mercury’s values, brand, and product
• Be a strategic partner to hiring managers and interviewers, and guide them to make the best decisions on candidates
• Monitor pipeline performance and make data driven decisions
• Champion diversity and inclusion initiatives
• Actively think of ways to improve and scale recruiting processes

Benefits

• Our salary and equity ranges are highly competitive within the SaaS and fintech industry
• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $117,000 - $137,900 USD
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $105,500 - $124,100 USD
• Canadian employees (any location): CAD 106,700 - 125,500