Salesforce Consultant

Summary

Join us at Nagarro as we scale our digital product engineering company! We're looking for a Lead to manage customer workshops, evaluate technical solutions, and drive design and implementation. If you have experience with the Salesforce Platform, strong communication skills, and a passion for digital transformation, this might be the role for you.

Requirements

• 4+ years of experience working with the Salesforce Platform, including Sales Cloud, Service Cloud, and Experience Cloud
• Degree in (business) informatics, business administration, or a comparable field
• Proficient in English, with strong communication skills
• Deep understanding of Salesforce's declarative and customizable features, with experience in relational databases, data modeling, DB schema, and SOQL/SOSL
• Ideally, some experience with incoming and outgoing API integrations
• A strong interest in digital transformation and a passion for topics related to customer relationship management
• Positive, 'can-do' mentality with strong stakeholder management skills
• Enjoys working collaboratively with customers and colleagues, and can independently drive projects in a goal-oriented and motivated manner

Responsibilities

• Lead and manage customer workshops
• Evaluate technical solutions for customer requirements
• Drive the design and implementation process
• Act as a trusted advisor for technical queries, providing guidance throughout the project lifecycle
• Engage closely with product owners, IT architects, and other experts, focusing on the selection and adaptation of frameworks, standard components, and methodologies
• Stay at the forefront of industry advancements, working with technologies such as microservices, DevOps, artificial intelligence, data management, and API-led data integration
• Foster strong relationships with customers and stakeholders, ensuring that their needs are met through strategic and technical insights