Remote Senior Staff Engineer, Salesforce Consultant

Summary

Join our dynamic and non-hierarchical work culture as a Technical Lead for Salesforce Service Cloud and Field Service. We're looking for someone with hands-on experience in Salesforce OOB functionality, custom objects, and features like workflow & process builder. You'll lead the effort to document technical requirements, architecture, and design of deployment and integration of the Salesforce.com solution.

Requirements

• Hands on experience in Salesforce OOB functionality and features like, custom objects and fields Page layouts Workflow & process builder Approval processes Security implementation Validation rules Custom tabs Reports and Dashboards
• Process flow and email generation according to application requirements Flow Builder Experience in Application customization and development, including Lightning pages, Lightning Web Components, Aura Components, Apex (classes and triggers)
• Experience in integration of salesforce with other systems using Salesforce APIs, SOAP, Rest API etc
• Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle
• Knowledge of Tools: JIRA / Any other agile tool, Data-Loader, GIT
• Plan and strategize the deployment activities between sandboxes and to PROD
• Must have knowledge of deployment activities (CI/CD) between the Salesforce environments
• Proven track record of delivering quality Salesforce solutions either in consulting roles or with Salesforce end user companies (7+ years Salesforce experience preferred)
• Good knowledge of Salesforce Service Cloud, Salesforce Field Service

Responsibilities

• Work closely with business and understand the requirement and conduct feasibility analysis of available solution approaches
• Work with business analysts, developers, and stakeholders to implement, integrate and maintain the Salesforce.com CRM solution including architecture, design, system testing, and user acceptance testing
• Determine the scope and corresponding effort estimates for all development work
• Perform code reviews and ensure team follows best practices and SFDC Coding Standards
• Lead the effort to document technical requirements, architecture, and design of deployment and integration of the Salesforce.com solution. communicate closely with the rest of the technology development teams, including keeping stakeholders informed of technical progress and risks
• Coordinate the onshore and offshore teams in support of development activities
• Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
• Design and mentor team in technical solutioning of business requirements