Remote Salesforce Project Manager

Summary

Join TAAF as Salesforce Project Manager to lead the design and implementation of Salesforce for fundraising and stakeholder management, utilizing your expertise in complex project management and knowledge of Salesforce from a developer, end user, and/or vendor perspective.

Requirements

• Undergraduate degree in a related field of study or the equivalent of education and relevant experience, PMP certification preferred
• Previous experience as an administrator or developer in Salesforce a tool for fundraising and constituent management
• Demonstrated experience working in a fast-paced development department and delivering accurate reports to support the entire cycle of individual donor and prospect management
• Five or more years of complex project management
• Knowledge of Salesforce from a developer, end user, and/or vendor perspective
• Strong project planning and management skills and a proven ability to lead teams to deliver high quality deliverables on time and within budget in a fast-paced and rapidly changing environment
• Ability to effectively plan, set priorities, allocate resources and manage multiple projects simultaneously while working in a fast-paced environment with changing priorities to meet deadlines
• Excellent communication skills with the ability to effectively interact with management, IT professionals, external vendor service providers, and end users
• Skilled in communicating complex analytical solutions to stakeholders
• Ability to build and maintain excellent relationships, fostering collaboration and teamwork
• Ability to influence and motivate others
• Ability to thrive in a fast-paced and rapidly changing environment
• Excellent judgment and critical thinking skills

Responsibilities

• Lead (and build upon existing) planning, development, and implementation of Salesforce as a tool for fundraising and stakeholder management
• Define scope of work, set deadlines, assign responsibilities, and monitor and summarizes progress
• Engage key internal and external stakeholders with requirements gathering, development of technical components, process re-design and gap analysis
• Lead in the development of data entry protocols in order to produce actionable reports for internal use and generate reports for a variety of presentation purposes
• Build reports and and organize Salesforce dashboards that support organizational priorities
• Collaborate closely with the Partnerships and Development team members to understand the specific needs of the department and provide accurate information in a timely manner
• Recommend and implement solutions to harmonize, standardize and streamline processes to provide efficiencies through automation, integrations / APIs, and optimization
• Provide general system support, including configuration, regular maintenance, troubleshooting, data collection and validation, process testing, reporting and training
• Manage stakeholders, set and manage expectations through effective communications, presentations and/or briefings
• Liaise with vendors for ongoing support issues, upgrades, instance management, patching etc
• Train staff across departments on how to understand and utilize Salesforce
• Create training materials and resource guides

Benefits

• Health insurance (including dental and vision)
• 401k retirement plan
• $100,000 anticipated salary for this role
• New York City and San Francisco-based staff work in the office 2 days per week, and the other days remotely