Senior Communications Manager

Summary

Join Juniper Square and help build our first-ever Communications & Public Relations function! We're looking for a strategic, articulate individual to develop and execute a comprehensive communications strategy. Reporting to the Head of Corporate Marketing, you will craft a strategy that accelerates our growth. You'll build and manage relationships with media, analysts, and thought leaders, creating compelling content across various platforms. This role requires strong communication skills, experience in B2B SaaS, and the ability to work independently and collaboratively. We offer a competitive salary, bonus, equity, and a comprehensive benefits package.

Requirements

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
• 8+ years of experience in communications or public relations in-house at a fast-paced B2B SaaS organization
• Proven ability to create compelling and engaging content across various platforms and formats
• Strong understanding of media relations and experience working with both broad business (e.g., Tech Crunch, Entrepreneur, Bloomberg) and financial services and commercial real estate industry (e.g., Venture Beat, The Real Deal, PEI) journalists and analysts, with existing relationships for both use cases
• Excellent written and verbal communication skills, with a keen eye for detail and ability to manage up to executive leadership and to manage highly sensitive information with complete discretion
• Exhibits sound judgment, with a track record of engaging, building trust with, and presenting to senior executives. Can work independently and as a collaborative team member
• Ability to work independently while also thriving in a collaborative, agile environment
• Creative problem solver with a scrappy mindset and a solutions-oriented, proactive approach to problem-solving
• Familiarity with digital marketing, channels, sponsored content, and social media strategies

Responsibilities

• Build and develop the global public relations and communications strategy, operation, and execution for Juniper Square
• Develop and execute comprehensive communication strategies that align with our business objectives and brand voice, working with individuals, teams, and partners across multiple geographies and markets
• Source public relations agency support, including owning the RFP process, vendor evaluation, selection, and agency management
• Create and manage content for press releases, blogs, newsletters, and social media to effectively communicate our value proposition and key messages
• Equip sales, customer success, marketing, and other internal functions with messaging around external public relations wins, stories, and strategies to ensure consistent messaging across all channels
• Create, nurture, and manage positive relationships with industry analysts and thought leaders, serving as a key, centralized contact point and connector, including commissioning analyst research reports and conducting analyst briefings
• Build and maintain relationships with media outlets and industry influencers to exponentiate our brand visibility
• Identify target industry awards, rankings, and lists, manage submission collateral and process, and amplify wins with media partners
• Identify and secure public speaking opportunities and interviews for executives across the Juniper Square organization, and provide media training to ensure readiness
• Monitor industry trends and competitor communications to identify opportunities for thought leadership and engagement
• Analyze communication metrics and adapt strategies based on data-driven insights
• Manage, support, and guide PR agency partners as crisis communications needs arise and provide strategic counsel to leadership as needed

Preferred Qualifications

Experience in financial services, fintech, and/or commercial real estate is preferred, but not required

Benefits

• Health, dental, and vision care for you and your family
• Life insurance
• Mental wellness coverage
• Fertility and growing family support
• Flex Time Off in addition to company-paid holidays
• Paid family leave, medical leave, and bereavement leave policies
• Retirement saving plans
• Allowance to customize your work and technology setup at home
• Annual professional development stipend
• Base salary
• Bonus
• Equity