Remote Senior Key Account Manager

Summary

Join Grip, a SaaS scale-up company, as a Senior Key Account Manager. You will manage your own client portfolio, taking full financial ownership of account development and sales growth. This role requires building strong client relationships, developing strategic account plans, and collaborating with internal teams. You will analyze performance, provide customer feedback, and stay updated on industry trends. Grip offers flexible work options, a competitive salary, paid leave, and various other benefits.

Requirements

• At least 5 years of experience in key account management or strategic sales roles within the SaaS / technology sector, or within the CPG industry, or (preferably) both
• Demonstrated ability to understand and navigate complex sales cycles and foster strategic relationships
• Exceptional communication and presentation skills, capable of conveying complex ideas succinctly and persuasively to a variety of audiences
• Strong analytical skills, with the ability to translate data into actionable insights and strategies
• Experience working in a collaborative environment, able to bridge the gap between different departments and align them towards common goals
• Comfortable working in a fast-paced, dynamic environment, able to adjust strategies and approaches as the market or company priorities evolve
• Bachelor's degree in Business Administration, Marketing, or a related field

Responsibilities

• Establish and maintain strong, long-lasting relationships with key accounts, acting as the main point of contact and building trust with multiple stakeholders at all levels
• Develop and execute comprehensive account management plans that address customer needs and opportunities, driving substantial growth within key accounts
• Work closely with internal teams to ensure a seamless customer experience and the achievement of account objectives
• Identify new business opportunities within existing accounts, collaborating with internal teams, where necessary, to realize these opportunities
• Regularly analyze account performance against key metrics and objectives, adjusting strategies as necessary to maximize success
• Act as the voice of the customer within the company, providing feedback to internal teams to help shape future developments
• Stay abreast of industry trends, competitive landscape, and market opportunities, leveraging insights to benefit key accounts and inform company strategy

Preferred Qualifications

Master's degree

Benefits

• Flexible work options
• Competitive salary
• Paid annual leave
• Annual L&D budget
• Office overlooking the Amsterdam canals (if working from AMS)
• Get fit schemes
• Pool table
• Darts
• Fruits
• Snacks
• Dinner options each evening those staying later than working hours