Remote Senior Key Account Manager

Summary

Join us as an accomplished Key Account Manager at Grip, a SaaS scale-up company, where you will have your own portfolio of clients and full financial ownership of account development planning and sales growth.

Requirements

• At least 5 years of experience in key account management or strategic sales roles within the SaaS / technology sector, or within the CPG industry, or (preferably) both
• Demonstrated ability to understand and navigate complex sales cycles and foster strategic relationships
• Exceptional communication and presentation skills, capable of conveying complex ideas succinctly and persuasively to a variety of audiences
• Strong analytical skills, with the ability to translate data into actionable insights and strategies
• Experience working in a collaborative environment, able to bridge the gap between different departments and align them towards common goals
• Comfortable working in a fast-paced, dynamic environment, able to adjust strategies and approaches as the market or company priorities evolve
• Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus

Responsibilities

• Establish and maintain strong, long-lasting relationships with key accounts, acting as the main point of contact and building trust with multiple stakeholders at all levels
• Develop and execute comprehensive account management plans that address customer needs and opportunities, driving substantial growth within key accounts
• Work closely with internal teams to ensure a seamless customer experience and the achievement of account objectives
• Identify new business opportunities within existing accounts, collaborating with internal teams, where necessary, to realize these opportunities
• Regularly analyze account performance against key metrics and objectives, adjusting strategies as necessary to maximize success
• Act as the voice of the customer within the company, providing feedback to internal teams to help shape future developments
• Stay abreast of industry trends, competitive landscape, and market opportunities, leveraging insights to benefit key accounts and inform company strategy

Benefits

• Competitive salary
• Paid annual leave
• Annual L&D budget
• Flexible work options, many team members work remotely
• Get fit schemes
• Pool table
• Darts
• Fruits, snacks, and dinner options each evening for those staying later than working hours