Remote Senior Manager Clinical Services

Summary

Join Help at Home as a Senior Manager of Clinical Services and contribute to the quality and safe coordination and delivery of home health care services. This role reports to the Market Clinical Leader and collaborates closely with internal and external clinical stakeholders.

Requirements

• Bachelor’s degree in Nursing, Healthcare Administration or Public Health, preferred
• RN required
• Five (5) years’ experience in health services administration in home health care or a related health care program/program management
• Demonstrated ability in or application of strong organizational/communication skills
• Ability to enlist the cooperation of many people in achieving organizational goals and objectives
• Knowledge STARS quality measures, Quality Assessment and Performance Improvement program, Medicare, and Medicaid Guidelines for skilled and non-skilled care delivery, preferred
• Experience in quality measures and related staff development and training to support desired outcomes of care delivery

Responsibilities

• Provides oversight of clinical services and fiscal responsibility with a focus on population health, care coordination, quality care delivery to all clients
• Maintains compliance with applicable federal, state, accrediting bodies, local rules and regulations
• Directs and monitors organizational Quality Assessment and Performance Improvement (QAPI) activities with the support of the Quality & Compliance Lead
• Plans and directs operations to ensure the provision of adequate staff and appropriate care and services
• Ensures that all changes in policies and procedure are shared with those required from the Governing Body to all those involved in the provision of services
• Analyzes clinical data to track and measure KPIs related to population health and quality of care
• Partners with IT, Market and Area Leader, Branch Managers, and branch teams on data and analytics that drive quality and fiscally responsibility
• Works closely with the Market Clinical Leader and Area Leader to determine future in- depth and complex strategies that will jointly improve client/patient care while appropriately reduce overall cost of care delivery where possible
• Leads high-level discussions focused on Care Management initiatives and programs that will benefit patient outcomes and identify opportunities to create value through strategic intervention
• Collaborates with Market Clinical Leader, Area Leader, and Field Support Center to Identify opportunities for enhanced training and education to drive positive clinical outcomes
• Acts as change agent to drive adoption of integrated care models
• Liaison to Quality & Compliance Lead; organizes and directs the Agency’s ongoing liaison among the Governing Body and staff
• Partners with the Area Leader on managing Agency budget; supports the Revenue Cycle Management Department on billing procedures and accuracy

Benefits

Flexible remote/hybrid work arrangement