Senior Product Designer (Platform Experiences)

Summary

Join our highly skilled Product Design team as a Senior Product Designer at Outreach, where you'll work on industry-leading sales execution platform powered by AI, solving complex challenges for administrators in our customers' orgs and helping them to enable better experiences for their organizations and sales teams through tools and data.

Requirements

• Have a strong portfolio demonstrating experience in creating design concepts, customer journeys, beautiful and elegant visual UI designs, and crafting interaction details that solve complex customer problems
• Have 6+ years of experience in Product Design / UX design / interaction design for digital software products. Bonus points for having designed workflow-based productivity tools
• Have experience leading design for a major feature area or vertical independently, and are confident bringing a strong and informed design point of view
• Are skilled in presenting and explaining your work, process, decisions, and rationale to cross-functional stakeholders and proactively seek feedback to deliver world-class designs
• Skillfully gauge process and concept fidelity for proposed solutions to meet customer objectives. Including: early vision, conceptual work, information architecture, low fidelity wireframes, user flow prototypes, detailed visual design, and design specifications
• Are capable of working within fast-paced agile teams where close collaboration is part of the daily rhythm
• Have experience participating in and driving design research activities
• Are a systems thinker and are able to utilize, propose, and extend shared components, patterns, and interactive behaviors
• Are passionate about the details and always keep pushing your work until it is refined, elegant, and world class
• Are uncompromisingly service-minded and anticipate the needs of customers and colleagues with empathy
• You communicate clearly and succinctly, both in written and verbal form, to various audiences across the business
• You have an inclusive, transparent collaboration style and good stakeholder management skills. Bonus points for experience collaborating with distributed teams across timezones

Responsibilities

• Work with a highly adept team of Product, Engineering, and Marketing partners to advance core product capabilities and bring new insights to streamline user flows
• Define workflows that make complex ideas simple for administrators who are enabling Outreach on behalf of their company
• Craft industry-leading system architectures, user flows, usable interaction models, and highly polished UI visuals
• Partner closely with other designers to collaborate and iterate on solutions, and expand our design system patterns
• Present well-considered design strategies, concepts and prototypes, and communicate the underlying rationale with confidence to your team and company leadership
• Balance customer needs, business goals, and technical considerations to ship well-considered product enhancements that deliver measurable impact
• Partner with our Product Managers to conduct customer interviews, gather qualitative and quantitative insights to support your design work, and run usability studies to evaluate proposed solutions
• Become an expert in the administrator persona, their pain points and user needs, and how they enable their sales organizations
• Help us co-create a vibrant inclusive design culture co-created by team members from various geographies (incl. US, CZ, IN) and backgrounds, focused on mutual support and continuous improvement

Benefits

• Highly competitive salary
• Amazing working space with a running track on its roof
• Flexible time off, 5 weeks of vacation, and 5 annual sick days
• 4% employer supplemental pension monthly contribution
• Private medical care for employee and spouse with Program Health Plus
• Life insurance at 2x annual salary
• 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses
• 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave
• Opportunity to be part of company success via the RSU program
• Relocation package - support offered for foreign future employees and their families relocating to Prague
• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
• Employee referral bonuses to encourage the addition of great new people to the team
• Fun company and team outings because we play just as hard as we work