Senior Product Manager

Summary

Join Signify Health's growing team as a Sr. Manager of Product, Channel Development and Management to foster customer obsession and fuel growth by building and managing new patient engagement channels.

Requirements

• Bachelor’s degree or equivalent work experience required
• 5-7 years of experience working in a healthcare business, with deep industry experience of payers and healthcare ecosystem
• Experience working cross-functionally with product, data, client services, operations, and technology teams
• Understanding of product design process and data exchange/integrations a plus (at a minimum, willingness and strong ability to learn these areas required)
• Deep understanding of how to leverage data and analytics to drive outcomes
• Strong analytical skills to track KPIs, identify risks and opportunities
• Proven time management, prioritization, planning and organizational skills
• Sales and customer relationship management experience
• Excellent communication and writing skills
• Ability to prioritize conflicting needs; handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures
• Strong facilitation and influencing skills

Responsibilities

• Foster a client/patient first mindset and work cross functionally and intentionally to design and execute on channel partnership requirements
• Work closely with product, data, client services, operations, and technology teams to ensure successful alignment and execution of channel partnership requirements
• Represent the voice of the partner through an understanding of end-to-end member and client needs to influence operational decisions to grow member engagement
• Oversee channel development and management function for assigned partners ensuring management of end-to-end process and mutually beneficial initiatives
• Implement, maintain and track KPIs to provide visibility internally and externally
• Create a vision for success during discovery and onboarding of new partnerships
• Directly responsible for the volume of appointments scheduled by our partners through the Signify Online Scheduling Portal

Benefits

• Eligible employees may enroll in a full range of medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Education assistance
• Free development courses
• Paid time off programs
• Paid holidays
• CVS store discount
• Discount programs with participating partners