Remote Senior Product Marketing Manager II

Summary

Join Smartsheet's product marketing team as a Senior Product Marketing Manager to develop messaging and programs that help customers understand our AI capabilities and how they can use them to get more value from the Smartsheet platform.

Requirements

• 8+ years of marketing or product marketing experience
• Experience with messaging and value proposition development
• Experience working closely with engineering and product management teams
• Ability to set priorities and manage multiple tasks, projects and deliverables in a high-growth environment
• Experience managing campaign execution including strategy, planning, execution, and reporting
• Strong collaborative and cross functional skills and able to work with multiple stakeholders to drive results
• A user-centric mindset and a history of building trust and brand loyalty among users
• Ability to work in the US on an ongoing basis

Responsibilities

• Become expert in product use cases and target personas
• Serve as the voice of the customer internally by engaging in product discussions and translating customer usage and feedback into actionable insights and feature ideas
• Contribute to building overall strategy for infusing generative AI across the platform
• Partner with customer success, support, product, product led growth, education and other teams to drive adoption and realize value
• Identify which features and high value customer actions are the most relevant and impactful indicators for sustained engagement and retention
• Have a data driven mindset. Report on metrics and customer feedback to assess the health of onboarding and identify new initiatives and product opportunities
• Develop content and enablement resources, including training materials, pitch decks and whitepapers
• Help support partnerships with AI vendors

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)