Remote Senior Relativity Administrator

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CGS Government

πŸ’΅ $117k-$169k
πŸ“Remote - United States

Job highlights

Summary

Join our team and become part of government innovation! CGS is seeking a Senior Relativity Administrator to support the legal organization within a large Federal agency in the DC area.

Requirements

  • U.S. Citizen
  • Ability to obtain a U.S. Government Public Trust security clearance (active clearance preferred)
  • Bachelors (or equivalent)
  • Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience, with a focus on client solutions
  • Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams and non-technical business leaders
  • Ability to work in a fast-paced, agile work environment
  • Experience and familiarity with eDiscovery Services covering all realms of the eDiscovery Reference Model (EDRM)
  • Must be able to work remotely
  • Prior work with SQL tables, scripting, and Relativity templates and applications
  • Proficiency in Microsoft applications

Responsibilities

  • Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders
  • Prepare, process, and deliver collections, review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools
  • Assist in the scheduling of customer deliverables through the internal workflow system
  • Provide swift and accurate responses to day-to-day customer requests and support tickets in coordination with other duties
  • Leverage Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions
  • Consistently deliver well-articulated, balanced, and informed communications
  • Ensure quality and consistency of deliverables through set processes, procedures, and best practices established by the program and customer
  • Participate in the development of new processes and technology enhancements to promote efficiency
  • Establish, refine, and document processes and methodologies to enable successful delivery and quality control to meet program goals
  • Serve as a key stakeholder in the development of technical project documentation
  • Establish collaborative engaging relationships with co-workers and team members
  • Develop strong partnerships with clients and support Leidos team leaders in order to contribute to the delivery of stellar customer service
  • Assist management and customers in other client service tasks as needed

Benefits

  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays

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