Senior Salesforce Administrator

Summary

Join Turing, a rapidly growing AI company, as a Sr. Salesforce Administrator. You will be a key member of the Business Systems team, responsible for managing and optimizing our Salesforce CRM. This role offers the opportunity to enhance your Salesforce skills and contribute directly to Turing's success. You will participate in implementation projects, provide internal support, and evaluate system capabilities to streamline business processes. The ideal candidate possesses Salesforce Administrator certification, strong Salesforce experience, and excellent problem-solving skills. Turing offers a competitive compensation package, flexible working hours, and a full-time remote opportunity.

Requirements

• Salesforce Administrator certified
• Solid understanding of Sales and Service Cloud
• Experience with Flows
• Demonstrable ability to design and implement new processes and facilitate user adoption
• Ability to build formula fields, custom views, and other content of intermediate complexity
• Firm grasp of the SFDC Security features, leveraging Profiles, Roles, Permissions, and Sharing Settings
• Experience with Change Management methodologies to properly promote system changes from Development to Production
• Solid understanding of Salesforce.com standard methodologies and functionality
• Strong data manipulation, migration, and management abilities
• A demonstrated ability to understand, articulate, and document complex requirements

Responsibilities

• Serve as domain specialist and systems administrator for our Salesforce CRM to help the organization maximize efficiency and scale
• Participate in implementation and integration projects working with multiple teams to refine user roles, permissions and controls
• Support testing and validation of new and existing functionality including configuration, development, and system releases
• Provide outstanding internal support on system issues including system availability, and performance optimization
• Evaluate system capabilities, identify opportunities, and implement timely solutions to streamline business processes
• Learn new systems and tools to improve processes and architecture
• Document requirements, design and analyze a variety of reports or queries
• Design reports related to internal systems for management and audit purposes

Preferred Qualifications

• Excellent task management skills and a positive attitude
• Demonstrated ability to handle and prioritize simultaneous requests
• Creative and analytical thinker with strong problem-solving skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes

Benefits

• Amazing work culture (Super collaborative & supportive work environment; 5 days a week)
• Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience)
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity