Remote Senior Technical Field Operations Analyst

Summary

Join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. We are seeking a talented and experienced Senior Technical Field Operations Analyst to join our team supporting the Customer Solutions & Experience organization.

Requirements

• Proven track record of success in revenue operations or a related role, with at least 5+ years of experience in a similar capacity
• Deep understanding of pre and post sales operations processes, methodologies, and technologies
• Excellent analytical skills with the ability to interpret data and drive actionable insights
• Proficiency with operational systems and tools, such as Salesforce and Excel
• Excellent communication and collaboration skills, with the ability to work effectively across departments and influence stakeholders at all levels of the organization
• Strategic thinker with a results-oriented mindset and a passion for driving operational excellence and continuous improvement

Responsibilities

• Develop and implement strategies to optimize revenue operations, streamline processes, and enhance efficiency
• Analyze operational data to identify trends, opportunities, and areas for improvement, and implement actionable solutions to drive performance
• Collaborate with cross-functional teams, Marketing, Enablement, Product and Recruiting to ensure alignment and drive cohesive operational strategies
• Partner with the GTM Systems and Tools team focused on the implementation and utilization of operational systems and tools, ensuring they are effectively integrated and utilized to support operational objectives
• Partner with the GTM Analytics team to develop and maintain key performance indicators (KPIs) and dashboards to track operational performance and provide insights to stakeholders
• Partner with senior leadership to drive a standard operating cadence and provide regular updates on performance and progress