Senior Sales Operations Analyst

Summary

Join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We're looking for a detail-oriented Sales Operations Analyst/Senior Analyst to provide reliable and high-quality operational support to the Sales organization.

Requirements

• Salesforce.com Cases, Assets/Install base/ Orders and Reporting with mastery of navigation is required
• Experience using a CPQ system (Kugamon ideal)
• Strong MS Excel skills
• Ability to handle concurrent projects, work in a fast-paced environment, and meet tight timelines
• Acute attention to detail, process oriented mindset, and customer centric can-do attitude
• Strong initiative and confidence to complete projects with limited supervision
• Experience requirements: BA/BS degree in a technical or business oriented field
• 3-5 years of strong analytical and problem solving experience in Sales Operations
• Proven experience driving projects through completion

Responsibilities

• Process revenue orders by reviewing all terms and conditions, quote approvals and configuration to meet clean booking order criteria
• Manage the day-to-day level one Field sales support and administration of Salesforce.com for CRM, Kugamon for CPQ, and other related Sales platforms
• Develop customized features and solutions using the Salesforce toolset, including custom objects and fields, validation rules, workflows, approval processes, etc
• Monitor Clari for forecasting accuracy and work as a sales advisor with reps to ensure deals meet revenue, ACV and financial expectations
• Drive Sales projects and system enhancements with an emphasis on streamlining the end-to-end Sales process
• Design, build, and maintain Sales reports and dashboards
• Apply quantitative and qualitative analysis to tell the story behind the numbers
• Identify and resolve bottlenecks within the Sales process
• Provide the field teams with set-up and training on Sales platforms and Sales processes
• Document Sales processes and workflows and provide recommendations for improvements
• Ensure high data integrity across Sales platforms

Benefits

• Health & Wellness
• Financial
• Work-Life Balance
• Unparalleled Flexible Time-Off