Remote Service Scheduler
Keller Executive Search International
Job highlights
Summary
Join Delcoi as a Service Scheduler to coordinate and schedule service appointments for their clients.
Responsibilities
- Receive service requests from clients and prioritize them
- Coordinate with service technicians to schedule appointments
- Ensure that service appointments are scheduled promptly and efficiently
- Confirm appointments and communicate relevant details to clients and service technicians
- Maintain accurate records of scheduled appointments and cancellations
- Reschedule appointments when necessary
- Follow up with clients after service appointments to ensure satisfaction
- Resolve any scheduling conflicts or issues that may arise
Job description
Our client, Delcoi, is currently seeking a Service Scheduler to join their team. As a Service Scheduler, you will be responsible for coordinating and scheduling service appointments for their clients.
To learn more about the company, please visit Delcoiβs website:
https://www.delcoi.com/los-angeles/
Responsibilities:
Receive service requests from clients and prioritize them
Coordinate with service technicians to schedule appointments
Ensure that service appointments are scheduled promptly and efficiently
Confirm appointments and communicate relevant details to clients and service technicians
Maintain accurate records of scheduled appointments and cancellations
Reschedule appointments when necessary
Follow up with clients after service appointments to ensure satisfaction
Resolve any scheduling conflicts or issues that may arise
Prior experience in scheduling or coordinating service appointments preferred
Strong organizational and time management skills
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficiency in using scheduling software and tools
Attention to detail and accuracy
Problem-solving and decision-making abilities
Ability to work independently and as part of a team
Remote Work
Permanent Position
30-Day Paid Leave
5-Day Work Week
A competitive salary, reflective of your experience
Health insurance coverage
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
- California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
- Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
- Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
- Rhode Island: We do not request or require salary history from applicants.
- Connecticut: We provide wage range information upon request or before discussing compensation.
- New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
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