Remote Solutions Consultant

Summary

Join our Solutions Consulting Team as a Solutions Consultant and contribute to transforming final mile logistics and supply chain operations. As a key member of the team, you will work closely with customers to understand their needs and implement OneRail's platform to deliver value.

Requirements

• A strong background in e-commerce, retail, order management, logistics and supply chain business flow and best practices
• 3+ years combined experience in pre-sales/solutions, implementation, other client-facing, or consultative roles focused on SaaS technologies, or equivalent
• Excellent verbal and written communication skills, experienced with all levels including C suite and across functional areas (technology, finance, logistics, marketing, etc)
• Demonstrated ability to articulate complex solutions to non-technical audiences
• Highly organized problem-solver with attention to detail and a passion for success
• Advanced skills in understanding and analyzing data
• Ability to proactively identify and communicate risks and opportunities to executive stakeholders
• Highly skilled at creating slides using Microsoft PowerPoint and complex formula utilization of Microsoft Excel
• Experience reading and comprehending API documentation
• Deep understanding of software integrations and how to map integrations between applications

Responsibilities

• Tell a compelling story to prospective customers
• Work closely with sales to identify and understand stakeholder pain points and determine how to effectively influence their decision and address their needs through our platforms, in order to win new business
• Be intellectually curious with an ROI mindset
• Take a consultative approach to understand customer use cases, data complexities, system integrations, and operational processes and how to best utilize the OneRail platform
• Build and perform prospective client presentations and product demonstrations of the platforms, delivered in-person and remotely
• Review customer data to complete an analysis and execute a Value Engineering Assessment, which will summarize prospective customer return on investment and obtainable value
• Produce Statements of Work and solutions/integration designs reflecting the project requirements and how a prospective customer will implement OneRail and all its platforms
• Facilitate responses to written proposals, RFP’s, RFI’s, and Information Security questionnaires
• Deliver recommendations to product and engineering team members based on customer and prospective customer feedback
• Stay current on ecommerce and retail industry, technical and global logistics trends, and developments

Benefits

• Competitive base compensation
• Health and wellness Insurance with generous company contribution (medical, dental, vision)
• Company-paid life insurance, short-term and long-term disability
• 4% 401K match with immediate vesting of Company match
• Continuing Education Opportunities
• Flexible/Open (Uncapped) Paid Time Off (PTO) Policy for Salaried Team Members*
• Competitive Paid Time Off (PTO) Policy for Hourly Team Members*
• Generous Company-paid Holidays