Remote Solutions Engineer

Summary

Join our team as a Solutions Engineer at Parsec Automation Corp. and drive the sales cycle from discovery to closing, working closely with potential customers to understand their manufacturing challenges and design tailored solutions using TrakSYS.

Requirements

• Strong experience with Manufacturing Execution Systems (MES) and a deep understanding of the technology layers that support manufacturing, including PLC, SCADA, and ERP systems
• Proficiency in SQL and experience building complex queries to support demos and PoCs
• Proficiency in C# or another object-oriented programming language for customizing solutions and integrations
• Minimum of 3 years in a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer role, ideally within a manufacturing or industrial software environment
• Proven track record of working collaboratively with sales teams to manage customer discovery, qualify opportunities, and successfully close deals
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Strong analytical and problem-solving skills, with a focus on designing scalable and effective solutions that align with customer needs
• Familiarity with common manufacturing challenges, such as production optimization, quality management, inventory control, and equipment maintenance

Responsibilities

• Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals
• Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client. Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP
• Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance. Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control
• Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness. Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements
• Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement. Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements
• Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process. Build strong, long-term relationships that drive customer success and product adoption

Benefits

• Variable bonus based on company and individual performance
• 100% Company-paid health insurance premiums for employee
• Ability to work remotely
• Flexible vacation time