Remote Solutions Engineer SMB

Logo of Darktrace

Darktrace

πŸ’΅ $80k-$100k
πŸ“Remote - United States

Job highlights

Summary

Join a dynamic and varied customer-focused technical position as an SMB Solutions Engineer, Pre-Sales (SE) at Darktrace. The SE works closely with the Account Executive to provide technical and cyber defense expertise in the pre-sale process.

Requirements

  • Proven technical ability via a technical degree program, cybersecurity certification, or commensurate experience
  • Knowledge of technical language (computer networking and cybersecurity)
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to clearly communicate complex technical information to a variety of audiences, and presentation skills in a customer-facing context
  • Ability to work both independently and as part of a team in an innovative and fast-paced environment whilst delivering to deadlines
  • Enthusiasm for innovation, experimentation and self-development in the cybersecurity field

Responsibilities

  • Being accountable for the technical engagement of the Proof of Value (POV) from end to end
  • Designing, documenting, and communicating solution architectures for Darktrace POV deployments and full contract deployments
  • Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives
  • Recommending and deploying integrations as needed for best-practice
  • Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
  • Working closely with teammates on the Account Executive team
  • Driving a value-selling approach to work towards a technical win state for deals
  • Assisting with and participating in forecasting
  • Transitioning closed accounts smoothly and successfully to post-sales account management teams (SEs, CIEs, CSMs, etc)
  • Engaging with the Channel team to act as a technical touch point between clients and partners
  • Staying up to date on all Darktrace products and software versions to own the technical relationship with the client and provide up-to-date expertise

Benefits

  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)

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