Staff Software Engineer, Developer Growth (Billing)

Summary

Join our Developer Growth team at ngrok, where you'll design, build, and implement core software systems to enhance the ngrok platform.

Requirements

• 7+ years of professional experience in writing high-quality, production-level software
• Expertise with billing systems and a passion for working on them
• Experience with Go or one of the following languages: Rust, C, Java, or C++ (ngrok primarily uses Go, with some Rust and TypeScript)
• Demonstrated ability to mentor peers and a deep understanding of guiding junior engineers in their growth
• Excellent verbal and written communication skills
• Proven track record in deploying high-value software for large distributed systems

Responsibilities

• Build and execute the roadmap for improving our billing system and the Cloud Edge platform supporting it
• Utilize data-driven approaches to make decisions that enhance customer satisfaction
• Lead technical initiatives and build organizational consensus around technical decisions
• Design and implement scalable software for large user bases and high throughput environments
• Mentor and coach other engineers, helping to grow the team’s skills and capabilities

Benefits

• Compensation for this role depends on level, but we provide a competitive mix of salary and equity
• We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%
• We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents
• We offer unlimited PTO