Remote Strategic Account Manager

HeartFlow, Inc. is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the HeartFlow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. HeartFlow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

HeartFlow is a VC-backed company that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 250,000 patients worldwide.

Job Title: Strategic Account Manager (Imaging Center Sales)

Location: Remote

Job Description:

The Strategic OPIC Account Manager will be responsible for maintaining and developing client relationships and driving growth in patients served throughout the outpatient imaging market. The Strategic OPIC Account Manager will build and maintain strong relationships with key clients at the executive, operational, and clinical level. The Strategic OPIC Account Manager will also work with internal and external stakeholders to develop operational and sales strategies to drive growth. Success in this role will be measured by expanding the number of HeartFlow patients served within assigned clients. This position is focused on the non-hospital outpatient imaging center market and includes national cardiology practices and large multispecialty practices.

Job Responsibilities:

• Develop and execute growth strategies for existing customers that will help “same store” sales growth.
• Partner with Business Development Representatives (BDRs) in client territories to help facilitate referrals and drive use of coronary CT, HeartFlow FFRct Analysis, and Plaque Analysis.
• Partner with client business development representatives to help facilitate referrals and drive use of coronary CT, HeartFlow FFRct Analysis, and Plaque Analysis.
• Participate in the development and execution of identified strategies in conjunction with internal stakeholder teammates to drive performance and growth.
• Establish relationships with customers (Executive, Physician, Operational, Financial). Must be able to develop, influence, and sustain relationships with key decision makers.
• Work with internal HeartFlow and external stakeholders to manage workflow improvement process at customer sites.
• Coordinate with internal HeartFlow resources as needed to address customer needs and opportunities.
• Identify site or product expansion opportunities and client readiness. Qualify and quantify the HeartFlow new product fit and identify key opportunities and risk criteria for customer success.
• Serve as an advocate for customer success within HeartFlow while being viewed as a trusted advisor by the customer.
• Track and ensure customer invoicing and payment timing is within company and customer expectations.
• Perform quarterly business reviews with customer.

Skills Needed :

• Strategy and planning; relationship building.
• Consultative sales approach.
• Proven sales skills and track-record of sales achievement.
• Account development - experience building and supporting strong clinical programs is preferred.
• Demonstrated ability to lead and/or influence a cross functional team and operate successfully in a highly complex environment.
• Understanding of outpatient imaging space and relationships with practitioners in this area.
• Effectively track, manage, and communicate activities within their defined area.
• Ability to understand and align with what drives the customer’s success.

Educational Requirements & Work Experience:

• Bachelor’s degree with advanced degree preferred.
• Minimum of 5 years of experience in the healthcare imaging industry with increases in responsibility in one or more of the following: field sales, strategic account management, consulting, product marketing, medical/clinical experience within the medical imaging space.
• Strong aptitude or understanding of the clinical, business, and financial drivers associated with outpatient imaging.
• Preference for healthcare consulting experience involving new product adoption in the medical imaging market.

This position has an estimated base salary of $150,000, total target compensation of $225,000 to $250,000 with no cap on variable pay, and includes stock options. HeartFlow is a mature start-up changing the paradigm in Coronary Artery Disease Diagnostics.

HeartFlow, Inc. is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at HeartFlow, including recruitment, hiring, training, relocation, promotion, and termination.

Positions posted for HeartFlow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.