Remote Supply Chain Executive

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be part of the HQ Supply Chain Team and your main responsibilities would be, being directly responsible for the performance of the freight forwarder and last mile courier vendors

You will be responsible for ensuring that the freight forwarder and last mile couriers meet/ exceed expectations, and comply with import/export requirements of the intended jurisdiction to fulfil orders to customers worldwide and distribute to retail stores in the region.

Your daily tasks includes making freight cost comparison, booking and monitoring of shipments,  to ensure timely and compliant delivery of orders to our distribution centres, customers and retail stores. Daily correspondence with suppliers and freight forwarders will be essential in this role.

You should have/ be

• An eye for efficiency and the ability to identify and implement large-scale process improvement initiatives using data-driven techniques (performance metrics or Lean techniques)

• An excellent team player and communicator with the ability to build positive working relationships and operate cross-functionally

• The ability to influence stakeholders and sponsors to share your perspective

• Demonstrated ability to learn fast, can work under pressure and prioritise tasks properly

• Strong attention to detail

• Proactive, ambitious, and assertive: you take ownership of your work and drive results

• Committed to meeting deadlines and always striving for excellent results

Main Responsibilities

• Vendor Management: Conduct daily correspondence with freight forwarders and last mile courier vendors to coordinate shipments and resolve any issues.

• Freight Cost Calculation: Calculate freight costs and prepare cost estimates to support procurement strategies.

• Booking and Monitoring: Book shipments with vendors and monitor the status of deliveries to ensure on-time performance.

• Process Improvement: Contribute to identifying opportunities for process enhancements in transportation and logistics, using data-driven insights.

• Communication: Build positive relationships with internal teams and external stakeholders to facilitate clear communication regarding logistics operations.

• KPI Tracking: Help track key performance indicators (KPIs) to evaluate vendor effectiveness and service quality.

• Compliance Support: Assist in ensuring all shipping procedures adhere to company policies and government regulations.

• Project Participation: Engage in logistics projects aimed at improving customer experience and operational efficiency.

• Bachelor’s degree in supply chain management, logistics, or a related field is preferred

• 1 year of experience in freight management, logistics, or supply chain operations

• Basic understanding of transport operations and compliance regulations

• A good understanding of warehousing and transport operations

• Experience in HS (tariff) classification, customs valuation and country of origin determination. Good knowledge of import/ customs regulations, Free Trade Agreements, Rules of Origin, import duties and taxes, as well as international regulations

• Good knowledge of freight incoterms

• Strong analytical skills with attention to detail and a proactive approach to problem-solving

• Excellent communication and interpersonal skills

• Proficiency in Microsoft Excel or Google Sheets for data tracking and analysis

• Good to have: Knowledge of SQL for data analysis and reporting

• Language Abilities: Proficiency in mandarin necessary to facilitate communication with Suppliers

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme