Remote Systems Reliability Engineer

Summary

Join MEMX as a Systems Reliability Engineer and provide support for MEMX exchange platforms, covering the US evening shift of 10:00pm-8:00am EST. This remote position requires good understanding of Linux and scripting skills, with experience in operation support roles and incident response.

Requirements

• Good understanding of Linux and know your way around Linux Shell
• Mid to advanced Linux administration, scripting skills
• Proficiency in Bash scripting skills (Python is nice to have)
• Proficiency in a configuration management tool (Ansible, Chef, Puppet)
• Experience with monitoring tools
• Familiar with incident tracking / ticketing systems and escalation procedures
• Minimum 1 – 3 years of experience in operation support role with some incident response

Responsibilities

• Provide support for MEMX exchange platforms including on-call, respond to incidents and support triaging the issue
• Help isolate and resolve unplanned system outages
• Work with cross-functional teams to support the availability of all MEMX exchange platforms
• Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement
• Document every action so that the findings turn into repeatable actions which eventually can be automated
• Debug issues as they arise, across the different services and interaction points
• Enhance monitoring and alerting based on symptoms
• Run nightly processes that are essential to exchange operations

Benefits

• Fully Remote Workforce
• Health Care Plan (Medical, Dental & Vision)
• Company Sponsored Retirement Plan
• Unlimited PTO
• Paid Family Leave
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources