Remote Technical Account Manager

Summary

Join Adjust, a global leader in app marketing, as a Technical Account Manager in Beijing, China. Deliver exceptional customer experience, support clients with technical challenges, and work closely with Sales and Integration teams. Empower your potential by leveraging your knowledge and experience in advertising technology.

Requirements

• Experience in a client facing role in advertising technology
• Excellent communication skills in English and Chinese to work with our clients in China
• A grasp on basic data analysis technique
• Proficiency in Excel, and command-line tools like Grep and SQL
• An ability to break down complex topics in simple terms to ensure client understanding
• Strong attention to detail

Responsibilities

• Technical contact for your clients within Adjust
• Support your clients on how to best use the Adjust product and help them resolve any technical challenges
• Provide daily support and have check-in calls with your client base
• Work with a global Support team

Benefits

• Opportunity to make an impact on the ad-tech industry working for a forward-thinking leader in the space
• International, diverse teams with a strong focus on transparency, feedback and fun
• Education opportunities for ongoing professional development & continuous learning
• Company onboarding program where you’ll learn the ins-and-outs of our product with your fellow newbies
• Flexible workplace policy, allowing you to work either from home or our office space
• Generous vacation policy with flexible vacation days
• English Classes to enhance your collaboration with global colleagues and friends
• WFH program with remote online events (Coffee chats, team events, games, etc.)
• Wellbeing support with qualified therapists
• High end additional health insurance plan
• Monthly perk stipend to choose the perks that matter most to you