Remote Technical Content Manager

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Scope3

πŸ“Remote - Worldwide

Job highlights

Summary

Join our team as a Technical Content Manager and contribute to the growth of Scope3's collaborative sustainability platform by centralizing, standardizing, and improving documentation across our product suite.

Requirements

  • 5+ years of experience in technical writing, preferably in a SaaS or B2B environment
  • Strong understanding of API documentation and developer-focused content creation
  • Proficiency in documentation tools and platforms (e.g. ReadMe, Mintlify, Markdown, Git)
  • Experience with content management systems and knowledge bases
  • Demonstrated ability to translate complex technical concepts into clear, concise documentation
  • Strong project management skills with the ability to prioritize and manage multiple projects simultaneously
  • Excellent written and verbal communication skills in English

Responsibilities

  • Lead the consolidation and centralization of documentation sources, focusing on integrating content into scope3.com
  • Develop and implement a comprehensive documentation strategy, including style guides, templates, and best practices
  • Collaborate with product, engineering, customer success, and marketing teams to create and maintain accurate, user-friendly documentation
  • Manage the documentation lifecycle, including planning, writing, editing, publishing, and maintaining various types of content (product docs, API docs, knowledge base articles, user guides)
  • Implement and optimize the use of tools like CommandBar to enhance user experience and content discoverability
  • Establish processes for regular content audits, updates, and version control
  • Analyze user behavior and feedback to continuously improve documentation quality and relevance

Preferred Qualifications

  • Background in adtech
  • Knowledge of UX writing principles and information architecture
  • Experience with automation tools for documentation workflows

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