Remote Technical Sales Specialist

Summary

Join us as a Territory Sales Specialist (TSS) to develop and execute our new business acquisition strategy in Japan, leveraging your scientific expertise and business acumen. This role requires a blend of sales skills and knowledge of instrumentation for biomolecular analytics.

Requirements

• Degree in Molecular Biology Science, or similar relevant field, additional business degree a plus
• Experience working in a selling role and with analytical Capex equipment, preferably in the life sciences sector
• A strong customer network in the territory is a must, and having a dealer network is a strong plus
• Knowledge of selling strategies and methods g. consultative sales and sales profiling frameworks etc
• Hands-on experience with a variety of bioanalytical techniques
• Experience communicating with different audiences and cross-functional teams (e.g. customers, Sales Operations, R&D, Product Management, Applications, Service & Support)
• Strong organizational and communication, and time management skills required
• Strong understanding of biopharmaceuticals and biotech startups
• Established network in the regional life sciences sector is desirable
• Fluent in English and local regional language
• Excellent communication, negotiation, and presentation skills
• Self-motivated with an entrepreneurial mindset and a track record of achieving KPI’s and exceeding targets

Responsibilities

• Help formulate and execute a comprehensive New Business Acquisition strategy for the territory, identifying new opportunities and optimizing our reach
• Selling and promoting Refeyn’s products and solutions across customer groups in Academia and Industry
• Meet or exceed the assigned sales targets
• Create and drive new business opportunities through the sales funnel with timely lead response and nurturing
• Accurate opportunity forecasting within the Refeyn CRM system
• Ensure the CRM opportunities are updated live or at least once a week with relevant next steps, new contacts and customer interaction insights
• Identify new prospects and establish business relationships with new potential customers
• Manage and build strong customer relationships for long term mutual benefits
• Manage a network of local dealers, including selecting, onboarding, training, and providing ongoing support to drive sales and business growth
• Build up strong networks within relevant academic and industrial circles
• Assess and analyse customer needs, respond to customer enquiries, and suggest products and services as appropriate
• Understand customer applications, workflows, and pain points/bottlenecks and determine if/where our technology fit
• Work closely with the Field Application Scientist to qualify leads and organize customer application presentations and live demonstrations
• Identify key decision makers and understand their purchasing process
• Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of the technology
• Routine follow-up with existing customer base to touch base on activities and review needs (e.g. upgrades, consumable needs etc.)
• Lead price and contract negotiations with prospective customers
• Work closely with other departments (Marketing, Product Management, Applications, Service) in order to provide customers with full technical information and support
• Utilise all available sales tools to maximise sales efficiency (Salesforce, LinkedIn etc.)
• Support the Sales leaders with the development and implementation of territory plans
• Drive sales and promotional activities such as onferences and customer workshops, and generate leads and prospects for Refeyn’s products
• Prepare monthly forecasts and maintain accurate opportunity information in our CRM (Salesforce)

Benefits

• Generous parental leave options, depending on your length of service, plus an annual allowance for emergency childcare
• Access to Linkedin Learning which offers thousands of courses to support their personal and professional development
• Frequent training sessions on both hard and soft skills
• Hybrid working where the role allows and offers flexible start and finish times