Training Instructor

Summary

Join our team as a Training Instructor at EnableComp, where you'll design, deliver, and improve training programs to support revenue cycle and non-revenue cycle employees. As a key member of our organization, you'll assist in assessing knowledge and skill gaps, create learning experiences, and develop reinforcements to build capability.

Requirements

• Associate’s degree required
• 2+ years’ healthcare experience (healthcare setting, business office, revenue cycle or patient accounting) with knowledge of the entire revenue cycle front to back
• Understanding of provider and payer claim adjudication processes
• Experience with one of the following types of claims: Worker’s Compensation, Veterans Administration, MVA and/or Medicaid - Preferred
• 1 year of relevant technical and/or revenue cycle training experience preferred
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (PowerPoint, Word, Excel, and Outlook) and patient accounting software

Responsibilities

• Assists in designing, implementing, and conducting various types of corporate training with an emphasis on revenue cycle complex claims education to new and existing employees
• Utilizes adult learning principles to explain and demonstrate jobs and tasks to be performed
• Collaborates with departmental leadership to determine training objectives, content, and materials to create engaging, effective, scalable training programs
• Designs Revenue Services educational materials such as manuals, job aids, videos, e-learning practice modules, and assessments with an emphasis on critical thinking and activities that mirror the desired learning outcomes
• Facilitates and delivers instruction for complex information to a variety of audiences using appropriate modalities including classroom, virtual, 1:1 setting or e-learning based on learning objectives
• Acts as a leader throughout the organization and effectively monitors, communicates, and takes ownership in the improvement of new hire performance within the training period
• Maintains records of training performed, class attendees, assessment scores, and materials presented
• Oversees the administration of written and practical exams
• Writes progress and performance reports based on learners’ time spent in training and submits reports to management
• Uses information provided by the Quality Assurance team to identify and provide continuous improvement in the training program
• Manages multiple projects and assignments of various scales simultaneously
• Use of independent judgement and discretion as it relates to responsibilities detailed above
• Organizes and schedules ongoing training classes across the company
• Communicates with Human Resources and/or other departments for new hire orientation (e.g., resources, scheduling, etc.)

Benefits

Regular and predictable attendance