Account Manager

Summary

Join Skillsoft's Global Knowledge team as an experienced SMB Account Manager to drive top-line revenue growth. Expand the existing customer base and acquire new clients for Skillsoft's Global Knowledge solutions. You will sell directly to small and medium businesses (SMBs), managing a designated territory to maximize revenue. Meet and exceed revenue goals by leveraging competitive differentiators and collaborating with a broader international sales team. This role requires navigating complex organizations, selling to multiple decision-makers, and building strategic plans for business growth. Successfully advance critical opportunities and market penetration by partnering with other Account Executives, marketing, and support resources.

Requirements

• Exhibits strong prospecting skills and be able to technically communicate to lT teams and developers
• Salesforce and Outlook proficiency
• Ability to exceed sales targets, a keen understanding of the steps involved in a sales cycle and ability to leverage each stage to advance the sale
• Ability to operate with a sense of urgency, competitiveness, and demonstrate a positive winning attitude
• Negotiation skills to effectively communicate based on value and time to close
• Solid understanding of client requirements with ability to clearly articulate the company's offerings to develop solutions to meet those requirements
• 5+ years of technical sales experience in a new business/acquisition capacity with an Associate’s degree or 3+ years with a Bachelor’s degree or commensurate experience
• Business development/hunter and farmer role sales experience
• Experience selling directly into IT, Human Resources and Learning & Development departments and have successfully delivered against annual targets based on monthly objectives
• Ability to follow established processes and provide constructive feedback on processes
• Experience managing and resolving customer objections and rejections
• Be process oriented and responsible for strategy development and execution
• Possess critical thinking, research skills and adaptability, while being able to focus on what matters to the customer

Responsibilities

• Drive top-line revenue growth through new customer acquisition and expansion of our Global Knowledge solutions line footprint within a dedicated prospect list
• Responsible for prospecting and managing a designated territory to maximize revenue growth
• Work as part of broader international SMB sales team
• Own responsibility to meet and exceed revenue & sales goals
• Win by representing a solution line with key competitive differentiators
• Influence customers and prospects at the lT and development leadership level
• Establish strategic plans and objectives to drive desired business growth
• Partner with other Account Executives, marketing and support resources in the successful advancement of critical opportunities and market penetration