UX Strategist

Summary

Join our team as a Contract UX Strategist and use qualitative and quantitative research to craft delightful and functional user experiences.

Requirements

• 5+ years of professional experience in UX strategy
• 3+ years of experience working within an agency setting, preferably remotely or with a distributed project team
• A strong portfolio containing specific examples showcasing your UX process and outputs
• The ability to translate high-level strategic concepts into easily digestible client-friendly information
• The ability to offer valuable insights on projects, regardless of budget size
• Inherent professionalism and responsiveness to client needs, including issues as they arise
• General comfort context-switching between multiple projects in a fast-paced, multi-time-zone environment
• Proactive verbal and written communication skills, and can respond quickly and remain flexible in a rapidly changing environment
• Curiosity and initiative to learn and adapt to new applications and frameworks
• Proven experience delivering high-quality work with an eye on time and budget

Responsibilities

• Lead the entire lifecycle of user research from open-ended discovery to concept testing, including IA, writing surveys, tree testing, and user journeys
• Synthesizing research techniques and data insights that lead to actionable strategic recommendations
• Work collaboratively with Content team to formulate deep insights that blend UX and content strategy
• Lead clients through and participate in Discovery and UX work sessions
• Create project deliverables, including user flows, customer journey maps, IA, sitemaps, wireframes, etc
• Contribute and collaborate with the Creative Services team to help elevate deliverables
• Contribute to Kanopi’s marketing efforts
• Perform marketing activities on behalf of Kanopi, including but not limited to conducting webinars, participating in promotional videos, and representing the brand in public-facing events