Medical Editorial & Content Operations

Summary

Join Fullscript Academy as a Medical Editorial & Content Operations leader for a 16-month maternity leave coverage. You will be responsible for the quality, consistency, and integrity of educational content on the learning platform. Manage content governance and production systems, serve as the final editor for educational content, and guide a cross-functional team. Collaborate with product, UX, legal, and marketing teams to align content execution with user needs and regulatory standards. Lead editorial curation and migration of content to a new LMS, optimizing content discoverability. Manage direct reports and oversee vendor relationships. This role requires strong editorial and content leadership experience, specifically in technical or medical editing, and a proven ability to manage high-performing teams.

Requirements

• 6+ years in editorial or content leadership, with experience in technical or medical editing
• Strong experience in applying editorial standards, managing style guides , and working with legal or regulated content
• Demonstrated ability to act as final editor and editorial lead on clinical or technical materials
• Proven success in building and managing high-performing editorial teams and workflows
• Comfortable collaborating across product, design, and legal teams
• Proficient in project management and content operations tools (Asana, Airtable, etc.)

Responsibilities

• Act as the final editor for patient and practitioner-facing educational content, ensuring it is clear, clinically accurate, well-cited, and stylistically consistent
• Apply advanced technical editing skills to content across formats—articles, clinical protocols, scripts, and more
• Uphold standards across both editorial and clinical style guides , ensuring alignment with brand voice, tone, and medical standards
• Own and evolve editorial policies, medical review workflows, legal compliance processes, and publishing checklists
• Create documentation and tools that support consistent quality across internal and freelance contributors
• Establish scalable protocols for sourcing, reviewing, and distributing written and multimedia content
• Lead a cross-functional content production team, including program managers, writers, copy editors, and media producers
• Maintain and improve workflows, tooling, and documentation to ensure on-time, high-quality content delivery
• Manage intake, prioritization, and triage of content and education requests from across the business
• Partner with: Product Manager to align on LMS strategy, content prioritization, and user signals
• Partner with: UX Designers to contribute to content hierarchy and LMS experience
• Partner with: Product Marketing Managers to coordinate content cadence and platform engagement strategy
• Partner with: Legal reviewers to ensure all content meets Fullscript’s compliance and quality standards
• Lead editorial curation and migration of legacy and new content to the new LMS
• Optimize tagging, taxonomy, and discoverability of content to support a streamlined learner experience
• Manage direct reports across editorial and content operations
• Oversee vendor and contractor relationships for medical writing, copyediting, design, and production
• Administer budgets, contract scope, and resource planning

Preferred Qualifications

• Familiarity with clinical terminology, citations, and evidence-informed writing —a background in health or science is a plus
• Experience leading content projects on or for learning management systems or educational platforms is an asset

Benefits

• Flexible PTO & competitive pay—rest fuels performance
• RRSP match & stock options—invest in your future
• Customizable benefits—flexible coverage, paramedical services, and an HSA
• Fullscript discounts—save on wellness products
• Continuous learning—training budget + company-wide initiatives
• Wherever You Work Well—hybrid and remote flexibility