Virtual Patient Coordinator

Summary

Join a mission-driven organization that values optimism, compassion, and teamwork, and is united by their shared commitment to put patients first. As a Virtual Patient Coordinator, you will provide highly personalized care, answer patient calls and emails, register new patients, and maintain patient records.

Requirements

• Bachelor’s degree
• Exceptional customer service skills

Responsibilities

• Answers all incoming calls, emails and live chats
• Transfers calls or takes messages as necessary
• Registers new patients in electronic medical record
• Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
• Emails new patient “welcome packets” after successful registration
• Provides patients with accurate information when answering questions and concerns
• Maintains patient records and protects patient confidentiality

Benefits

• Competitive Medical, Dental, and Vision Plans
• Paid Time Off to enjoy “you” time!
• Commuter Benefits
• Discounted rates on home, auto and pet insurance
• 401k Match with up to 4% matching
• Fertility Benefits Discount Program
• Paid Life and Disability Insurance