Patient Scheduling Coordinator

Summary

Join BizForce as a Patient Scheduling Coordinator and work remotely! You will be responsible for managing patient appointments, ensuring timely access to care, and maintaining smooth workflows. This role requires strong administrative skills, medical terminology knowledge, and excellent communication. We offer a rewarding work environment with permanent work-from-home opportunities, weekends off, and a great company culture. The position demands proficiency in scheduling applications and MS Office Suite, along with a detail-oriented approach. Apply now to contribute to our healthcare service operations!

Requirements

• Proven experience as a scheduling coordinator or in a similar administrative role in healthcare
• Strong knowledge of medical terminology and healthcare services
• Excellent organizational and time management skills
• Outstanding verbal and written communication skills
• Ability to manage multiple priorities and work in a fast-paced environment
• Proficient in computer software, including scheduling applications and MS Office Suite
• Email etiquette and customer service experience
• Amenable to work in a graveyard shift (any US time zone)
• Detail-oriented with a high degree of accuracy in handling scheduling tasks
• Proactive attitude and problem-solving abilities to resolve scheduling issues
• Device (Desktop or Laptop)
• Windows Devices : Intel Core i5 (or higher) or AMD Ryzen 5 (or higher)
• Mac Devices : Apple M1 chip or newer
• Minimum of 8GB or higher RAM for optimal performance
• Windows : Windows 11 Pro (Windows 10 Pro is acceptable but not preferred). The operating system must have a legitimate license
• Mac : macOS compatible with M1 or newer chips
• At least an SSD Hard Disk for faster processing and performance
• Minimum speed of 50 Mbps Internet Connectivity via a wired connection for stability and reliability

Responsibilities

• Coordinate and schedule patient appointments, ensuring optimal utilization of provider schedules
• Communicate effectively with patients to confirm appointments and provide relevant information
• Maintain accurate records of appointments and patient interactions in our scheduling system
• Assist patients with any inquiries related to their appointments, including rescheduling and cancellations
• Collaborate with healthcare providers to address scheduling conflicts and manage patient flow
• Send reminders to patients regarding upcoming appointments to reduce no-show rates
• Ensure compliance with privacy regulations and maintain patient confidentiality at all times
• Support other administrative duties as needed to improve operational efficiency

Preferred Qualifications

• A backup internet connection is highly recommended
• A backup power supply (e.g., UPS or generator) to prevent disruptions during power outages

Benefits

• Permanent Work From home
• Permanent Weekends Off
• Great Company Culture and No Micromanagement