Remote Patient Operations Coordinator

Summary

Join Circadia Health as we revolutionize remote patient monitoring for post-acute care and skilled nursing facilities. As a Remote Patient Monitoring Coordinator, you will lead key aspects of initial patient visits, ensure their successful completion, and collaborate closely with our interdisciplinary team to ensure the highest standards of care.

Requirements

• Recent graduate with a Bachelor's degree in a science or health-related field (e.g., Biology, Chemistry, Health Sciences)
• Familiarity with healthcare settings or experience in patient care is a plus (e.g., internships, volunteer work)
• Must have a valid driver’s license and be willing to drive to various skilled nursing facilities
• Ability to practice independently with little or no supervision
• Comfort using technology such as Google Suite, multiple EMRs, Slack

Responsibilities

• Travel to SNFs: Drive to various skilled nursing facilities within a set region to conduct initial remote patient monitoring visits
• Patient Education: Provide clear and compassionate education to patients, ensuring they understand the Circadia device, the visit and any relevant information to support informed decision making and improved care
• Schedule: Oversee scheduling and calendar management, ensuring meetings, appointments, and events are organized efficiently to optimize time and workflow for team members and executives
• Virtual Visit Set Up: Assist with the virtual patient visits, ensuring all necessary technology is functioning properly
• Technical Support: Troubleshoot technical issues that may arise during virtual visits and assist patients in resolving them
• Equipment Management: Oversee company equipment and ensure that all items are in functioning condition. Coordinate any necessary repairs for equipment if necessary

Benefits

• Full healthcare coverage with Anthem BCBS (or similar) with dental and vision
• Wellness programs, such as gym membership reimbursement or access to virtual fitness classes
• Mental health resources, such as access to counseling or meditation apps
• Contribution to 401(k) retirement plan
• Paid Time Off (PTO) accrual policy of 1.7 working days per month