Remote Web Hosting Support

Summary

Join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work at HostPapa, a fast-growing web hosting company with a wide range of products available. We're looking for an amazing person who is committed to helping others and providing a "WOW!" experience to customers.

Requirements

• Must have experience working in the web hosting industry
• In-depth experience with cPanel and Plesk
• Ability to troubleshoot website and email problems
• Excellent written and verbal communication skills (English and Spanish)
• Driven to be the best and you have examples to prove it

Responsibilities

• Solve their web technology problems using chat, email/tickets, and phone
• Install, configure, maintain, and solve errors for content management systems including, WordPress, Drupal, Joomla, etc
• Explain how DNS and web design tools work
• Provide customers with a "WOW!" experience

Benefits

• Work from anywhere - this is a remote opportunity
• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance