Research Associate

Summary

Join Guidepoint's Insights team as a remote Healthcare Teleconference Coordinator, working US hours. You will execute teleconferences, proactively monitor call topics to identify experts, recruit new advisors via phone and LinkedIn, develop expert screening criteria, and finalize scheduling and logistics. This role requires a Bachelor's degree in Biology or Life Sciences, 1-2 years of relevant experience (pre-sales, sales, client service, etc.), and excellent communication skills. Prior cold-calling experience and the ability to work independently and as part of a team are highly valued. Guidepoint offers competitive compensation, employee medical coverage, and a casual work environment.

Requirements

• Bachelor’s degree or higher in Biology or Lifesciences with strong academic record is required
• 1-2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation
• Ability to work in US Shift hours (5pm to 2am IST)
• Excellent communication and interaction skills, including demonstrated written and verbal abilities in English
• Proactive, result-driven, initiative and ability to go the extra mile
• Able to deliver excellent service to clients and surpass their expectations within tight timelines
• Demonstrated ability to work in a team atmosphere but also independently
• Desire to learn about the business and to work in a fast-paced entrepreneurial environment

Responsibilities

• Work closely with the Insights team to execute teleconferences that will cover healthcare
• Proactively monitor pipeline of upcoming call topics so experts can be identified or selected 1-2 weeks before scheduled call date
• Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network and communicate with potential experts to answer questions or discuss/verify their credentials
• Recruit new advisors to join the Guidepoint network, using a variety of outreach tools and resources provided. Communicate with potential experts via phone to answer questions or discuss/verify their credentials
• Develop effective screening criteria for experts to test knowledge of subject matter; Review responses to screening questions from experts to gauge sufficient knowledge of subject matter
• Finalize scheduling and call logistics details directly with experts

Preferred Qualifications

Prior experience in cold calling and sending cold emails, generating leads would be great

Benefits

• Competitive compensation
• Employee medical coverage
• Central office location (Mumbai BKC)
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment