Research Operations Project Manager

Summary

Join Veris Insights as a Research Operations Project Manager and build a new function from the ground up, setting its vision and driving operational excellence. You will manage and develop a team of analysts and associates, ensuring research quality and consistency. This role offers unmatched opportunities for impact and professional development, with a clear path to Senior Project Manager. You'll establish and refine processes, manage workloads, mentor early-career researchers, and collaborate across teams. The position requires strong project management, leadership, and research experience. Veris Insights offers a competitive compensation and benefits package.

Requirements

• 3+ years of leadership or people management experience, with a passion for coaching and developing early career talent
• 4+ years of experience as a mixed-methods researcher, with demonstrated career progression and expanded responsibilities
• Experience with research tools like Qualtrics (or similar), statistical software, and data visualization platforms
• Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Excel and PowerPoint for data analysis and presentation
• Proven ability to collaborate across teams and effectively communicate with stakeholders at all levels
• High attention to detail and a commitment to data integrity and research quality
• Process-oriented, proactive in creating structured workflows and driving efficiency
• Comfort navigating ambiguity and building a function from the ground up

Responsibilities

• Manage and develop a team of analysts and associates, providing ongoing coaching and feedback
• Foster a structured, high-performance team environment where best practices are consistently followed across all research projects
• Track team workloads, adjust assignments as needed, and ensure balance across the team
• Mentor early-career researchers, ensuring they develop strong foundational skills and align with their teams
• Establish, refine, and oversee survey programming, data collection, and data cleaning processes to ensure high-quality research execution
• Act as the go-to resource for associates, troubleshooting survey programming, data management, and dashboard issues
• Conduct quality assurance reviews of survey data, analysis outputs, and dashboards to ensure accuracy and consistency
• Monitor and optimize research workflows, ensuring projects are completed efficiently and in alignment with internal standards
• Identify opportunities to improve survey administration, data processing, and workflow automation to increase efficiency
• Establish and maintain best practices for research operations, ensuring consistency across teams
• Serve as the primary liaison between Research Operations and other research functions, collaborating with stakeholders to support research goals and optimize workflows

Preferred Qualifications

Experience in market research, consulting, talent acquisition, university/early career recruiting, HR, or human capital consulting

Benefits

• Annual salary: $80,000-92,500 based on experience
• Fully remote (or hybrid opportunity if you live in the DC area!)
• Unlimited PTO
• Medical, dental, and vision
• 401K match up to 4% of employee contributions
• Paid parental leave
• Learning and development opportunities
• Mental health days
• $1000 annual employee wellness stipend