Remote Revenue Cycle Analyst

Summary

Join Tend's team as a Revenue Cycle Coordinator to support the overall revenue process through billing and reconciliation management.

Requirements

• High School Diploma required
• At least one year of experience working with payor Accounts Receivable (AR) in a dental setting or a similar Revenue Cycle Management (RCM) role
• Experience managing insurance claims and payor communications beyond front desk duties (e.g., working with payor AR and following up on denied claims)
• Dependable, organized, and maintains a positive attitude
• People-oriented and enjoys interacting with others
• Autonomous, independent, and comfortable working with minimal direction
• Proven ability to resolve insurance accounts by analyzing and reviewing for payment resolution
• Able to meet or exceed all goals set by the Revenue Cycle Director and Team Captain
• Demonstrates strong organizational values, works with integrity and ethics, inspires the trust of others, and treats people with respect
• Adheres to all Tend policies and procedures
• Open to continuous growth and evolving responsibilities; resilient and able to receive and act on feedback
• Strong computer, data entry, and typing skills; proficient in working with multiple technology platforms and able to quickly learn and utilize new technology
• Patience and strong listening skills to identify root causes and meet organizational needs
• Positive, proactive, and has a can-do attitude

Responsibilities

• Post cash daily
• Work outstanding A/R thoroughly
• Ensure the accurate information is entered on patient ledger
• Billing of claims
• Consistently deliver high-quality patient experience, keeping our Tend values at heart
• Maintain confidential information within HIPPA guidelines
• Performs other duties as assigned