Revenue Cycle Client Billing Specialist

Summary

Join Natera as a Client Billing Specialist and build strong relationships within the organization's Revenue Cycle Management. You will ensure accurate and complete billing data, resolve billing issues, maintain precise records, and prepare client invoices. This role requires analyzing billing trends, implementing process improvements, and coordinating with internal departments for accurate invoicing. You will develop and maintain efficient billing workflows, review billing updates, monitor performance, and prepare reports. The position also involves identifying and leveraging new technologies for continuous improvement and partnering with management to address revenue cycle performance issues. You will establish working relationships with other departments impacting revenue cycle performance.

Requirements

• 3+ years of experience in medical billing or accounts receivable
• Healthcare-related education or equivalent experience required
• Ability to multitask and make sound decisions while handling confidential information
• Thrives in a fast-paced environment with urgency and a strong customer focus
• Proficiency with medical billing systems, Oracle, Salesforce, Microsoft Excel, medical terminology and basic procedure coding knowledge
• Accurate data entry and meticulous record keeping are essential
• Strong communication (verbal and written), organizational, problem solving and team player skills
• Ability to navigate across multiple customer demands and balance competing priorities successfully
• Ability to analyze, identify and articulate identified trends and report trends succinctly in a clear and concise manner
• Ability to solve problems using critical thinking skills
• Maintains confidentiality of sensitive information
• Analytical skills required
• Ability to think critically and identify the impact across the revenue cycle with a solution oriented approach

Responsibilities

• Ensures accurate and timely billing of all services
• Identifies, researches, and resolves billing cases, collaborating with cross-functional teams to prevent future issues
• Analyzes billing trends and implements process improvements to enhance revenue cycle performance
• Coordinates with internal departments to ensure proper system configuration for accurate invoicing
• Develops and maintains efficient billing workflows and processes
• Reviews and processes billing type updates, ensuring data accuracy and completeness
• Monitors billing performance, prepares reports, and escalates unresolved issues as needed
• Identifies and leverages new technologies to drive continuous improvement in billing operations
• Partners with management to address trends and issues impacting revenue cycle performance
• Establishes an ongoing working relationship with other departments impacting revenue cycle performance
• Performs other duties as assigned

Preferred Qualifications

Experience with Oracle and/or Salesforce preferred

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more
• We also offer a generous employee referral program!