Senior Client Revenue Cycle Manager

Summary

Join Trajectory RCS, a MedHQ company, as a Hospital/Facility Revenue Cycle Manager and lead a team in optimizing healthcare cash flow. You will serve as the primary client contact, building strong relationships and understanding their needs. Responsibilities include overseeing end-to-end revenue cycle operations, implementing best practices, and ensuring regulatory compliance. You will also mentor your team, develop strategic initiatives, and resolve operational issues. This remote position requires in-depth knowledge of physician and hospital billing and coding, proven revenue cycle management experience, and strong leadership skills. The company offers a comprehensive benefits package.

Requirements

• In-depth knowledge of physician and hospital billing and coding practices, reimbursement methodologies, and industry regulations
• Proven experience in revenue cycle management, preferably in a leadership role
• Strong understanding of key performance indicators (KPIs) and experience in monitoring and improving revenue cycle metrics
• Excellent communication and interpersonal skills to interact effectively with providers, administration, and team members
• Familiarity with compliance requirements, such as HIPAA, and experience in implementing and enforcing compliance programs
• Strong leadership abilities with a supportive and effective management style
• Analytical mindset with the ability to identify areas for improvement and drive process optimization
• Proficiency in revenue cycle software and healthcare billing systems

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for assigned clients, fostering strong, long-lasting relationships
• Understand client goals, challenges, and operational policies to tailor our services effectively
• Conduct regular meetings with clients to review performance metrics, discuss strategies, and address any concerns
• Develop strategic account plans to maximize client satisfaction and retention
• Revenue Cycle Management: Oversee end-to-end revenue cycle operations, charge capture, coding, billing, denial management, and collections
• Implement best practices to enhance revenue capture, reduce outstanding accounts receivables, and improve overall cash flow
• Regularly monitor and analyze revenue cycle performance metrics, identifying areas for improvement
• Ensure compliance with healthcare regulations, payer policies, and contractual obligations
• Team Leadership and Development: Lead and mentor a team of revenue cycle specialists, fostering a culture of excellence and continuous improvement
• Coordinate with internal departments to optimize workflow and ensure seamless service delivery
• Provide training and development opportunities for team members to enhance their skills and career progression
• Strategic Planning and Execution: Develop and execute strategic initiatives that align with the client's financial and operational goals
• Collaborate with business leaders to innovate and implement new technologies to improve efficiency and accuracy in revenue cycle processes
• Prepare and present detailed performance reports and strategic recommendations to executive stakeholders
• Issue Resolution: Proactively identify and resolve issues impacting the revenue cycle processes, implementing corrective actions promptly
• Facilitate communication among stakeholders to ensure the swift resolution of operational challenges

Preferred Qualifications

Certification in medical coding (e.g., CPC, CCS) is a plus

Benefits

• Employer sponsored Major Medical
• Employer sponsored Dental
• Employer sponsored Vision
• Accidental Death and Disability insurance
• 401K matching
• Flexible spending account
• Generous paid time off
• True opportunity for advancement