Revenue Cycle Management Lead

Summary

Join Grow Therapy as their RCM Lead and lead a team of 5-7 specialists to drive operational performance within the Revenue Cycle department. You will oversee multiple functions throughout the revenue cycle, including insurance eligibility, claim billing, collections, payment posting, and patient billing. This role requires 3+ years of supervisory experience in healthcare, strong leadership skills, and a deep understanding of KPIs. You will develop and execute strategies to improve performance, conduct root cause analysis, and lead special projects. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible working hours and location, flexible time off, and various wellness benefits.

Requirements

• 3+ years of experience as a supervisor of others in Healthcare organizations
• Strong ability to lead a team, align on shared goals, drive performance, and develop team members as a whole and individually
• Deep understanding of most important KPIs and ability to pull all available levers to improve performance most effectively
• Able to see the biggest pain points that are hindering operational performance and come up with corresponding solutions
• You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge
• You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement

Responsibilities

• Own multiple RCM operational functions and be responsible for driving performance based on key KPIs
• Develop and execute strategies to make significant gains against KPIs you’re responsible for
• Perform root cause analysis leveraging data on large issues that are inhibiting operational performance and develop recommendations to resolve
• Own organizational design for your team, develop a hiring plan based on anticipated growth and determine which roles are most critical to hire when
• Lead, develop, and performance manage a group of 5-7 specialists while monitoring engagement and retention
• Lead select special projects related to improving processes to increase efficiency and team outcomes

Preferred Qualifications

Experience with Revenue Cycle Operations specifically (billing healthcare claims, plan benefits, insurance operations)

Benefits

• Comprehensive health insurance plans, including dental and vision
• Flexible working hours and location (remote OR in-office, your choice!)
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Team meditation
• Wellness Stipend
• In-office lunch and bi-weekly remote lunch on us!
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities