Revenue Cycle Specialist

Summary

Join Infinx, a fast-growing company delivering innovative technology solutions to healthcare providers, as a Revenue Cycle Specialist. Reporting to the Office Manager, you will manage all aspects of patient account lifecycles, ensuring efficient and accurate claim resolution. This role requires navigating healthcare billing complexities, insurance claims, and adhering to regulations. You will process and submit insurance claims, review patient accounts, identify denial trends, and engage with patients to resolve billing issues. The position offers a remote work option and various company benefits. Infinx values diversity and inclusivity, fostering a positive and supportive work environment.

Requirements

• High School Diploma or equivalent
• Some office experience
• Knowledge of medical terminology
• Knowledge of insurance industry
• Skilled in using computer programs and applications

Responsibilities

• Process and submit insurance claims to payers, ensuring accuracy in coding and billing information to minimize denials and delays
• Review patient accounts for correct insurance information as well as resolve any discrepancies in patient account balances
• Identify denial trends as well as perform the necessary follow-up including appealing denied claims within a timely manner
• Engage with patients to explain bills, resolve billing issues, as well as accept payment while maintaining a pleasant attitude to ensure a positive experience for the patient
• Adhere to compliance policies and regulations related to medical billing as well as maintain confidentiality of patient information in accordance with HIPAA guidelines that are set in place
• Collaborate with colleagues to achieve daily, weekly, and monthly goals as we have a dynamic environment

Preferred Qualifications

• 1 year of insurance AR and post-claim follow-up experience preferred
• Physician claim billing experience preferred

Benefits

• Access to a 401(k) Retirement Savings Plan
• Comprehensive Medical, Dental, and Vision Coverage
• Paid Time Off
• Paid Holidays
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services
• Flexible work hours when possible